By definition, an opportunity is a favourable, appropriate, or advantageous combination of circumstances.
And, more often than not, opportunities are overlooked, misunderstood, or unnoticed entirely. But it is the unsuspected opportunity that often brings about the greatest dividends if we can just stay out of our own way and allow ourselves to expand our own horizons and capitalize on the chance for growth inherent in the opportunity itself.
When I was in elementary school I had the privilege of trying out to attend, and being accepted to Lester B. Pearson: School for the Arts. This school is for students in grades 4-8 and provides instruction within the regular mandated curriculum (i.e., English, Math, Science, Social Studies, etc.), but also introduces students to the world of the arts, providing classes like drama, dance, vocal, keyboard (aka piano), instrumental, vocal, and visual arts (i.e., drawing, painting, etc.). It was an amazing opportunity, and one I'm definitely grateful to have had. But this is a known/foreseen opportunity, so it's not what I'm wanting to focus on. The unsuspected opportunity was brought about as a direct result of taking this known opportunity.
Each grade at Pearson had 56 students in two classes, 28 in each. In grade 4, other than having different home room teachers, it really didn't matter which class you were a part of. Every class was the same: we had Math, Science, French, Phys Ed., and Home Room (included English and Social Studies) as well as Dance, Drama, Visual Art, Keyboard, Vocal, Vocal Theory, and Instrumental. In grade 4, Instrumental meant recorder. We were taught the basics of reading music and learned how to play recorders quite proficiently, including the opportunity to try alto, tenor, and bass recorders. After that year, and based upon the talent exhibited during our time with recorders, we were placed in one of two paths for our studies in instruments: string or wind/brass. The string path, as you might guess, included instruments like violin, cello, and bass while the wind/brass path included clarinet, saxophone, trumpet, tuba, and others like that.
As a nine year old I really wanted the wind/brass path. As I look back I'm not sure if I really understood why I wanted that, but that was my desire. And I got it! I was super excited about the opportunity, and later learned that it was a direct result of an unsuspected opportunity. I had thought and expected that the chance of going to the one class or the other was 50/50. Turns out, that expectation was reversed by a simple statement made by my mom. In passing my mom told the teacher of the wind/brass instrument path just how much my older brother enjoyed being in her class, and that my parents were hoping that I would have a similar experience. This wonderful teacher took that statement as an expression of preference on what path I should be placed on, and that was taken into consideration, with some weight placed upon it, when the decision was made. Now I'm not sure what things would have been like if that comment hadn't been made, and I may have still gone to the same class regardless. But this unsuspected opportunity that created this reversed expectation also set me on the path to become who I am today.
From this I learned that unsuspected opportunities are often provided to you by others.
It is often another person's desire and willingness to assist you, or maybe a project you're working on, that expose you to opportunities that you had never thought could be yours, which also introduce reversed expectations into your life. But in case you're thinking this may only be true in situations like this, where other people, like parental guardians, make a side comments that opens doors, let me provide another example from my adult life.
As you may recall from my earlier blog post, Following a Disjointed Path, after a rather convoluted route in my career I ended up at TELUS. Well, about 1 1/2 years after I became a full-time employee I expressed interest to my manager and director that I would like to expand my role to include other areas of responsibility. Specifically, I asked if it would be possible for me to branch into the realm of business strategy. And, as a result of this request, I was invited to assist a senior strategy manager reporting into my director with a number of his areas of focus. One of the major tasks I was asked to assist with was the scorecard for the entire CSO (Chief Security Office). And if you're wondering what a scorecard is, it's a consolidated view of key metrics, often referred to as KPIs (Key Performance Indicators), that provide an accurate view of the state of the business.
To be honest, as I began to dip my toes into scorecard development and consolidation, I was introduced to the scorecard primes for each directorate within the CSO and I cam to learn one thing: scorecard primes often stay scorecard primes for their entire career due to the specific skill set required to do scorecards well. And that actually got me a little worried since scorecards was not what I wanted to be the focus of my career. That being said, a mentor of mine had told me something that I decided to strive to emulate. He said,
Take every opportunity you can!
So, I took the opportunity, and I dove into scorecard work. Every quarter I worked with the scorecard primes to obtain the necessary metrics from their respective teams, and I then consolidated the information to create a high-level view into how business was going for the CSO, and to paint a picture of where the team was excelling as well as the potential areas of improvement. This information was then provided to our VP who was also the Chief Security Officer, and certain parts were then input into scorecards at higher levels of the company. It was really cool to get a glimpse into the inner workings of such a large company, and to better understand where the established priorities at every level came from. But that was more or less what I was expecting from this opportunity, it doesn't take into account the unsuspected opportunity.
The unsuspected opportunity hidden within this experience was visibility. Initially, as I just stated working with scorecards, I only interacted with the scorecard primes for each directorate and the senior strategy manager I was assisting, and that's all I expected this opportunity to lead to. But the reversed expectation was seen when, by the second quarter of me working with our scorecards, I was included in regular calls with the directors themselves, not just their respective scorecard primes. And pretty soon I was no longer just passing information on to our senior strategy manager, instead I was pulling together summaries to be approved by my director prior to being sent directly to my VP, and in some cases that same summary was forwarded on to our Senior VP and on up the level of command. But that's not all, I was also being included in leadership team calls for the entire CSO, coming to know each individual there, and they each knew me. My network expanded drastically, and I learned a lot from each of those exceptional men and women.
From this it was driven home that unsuspected opportunities are, more often than not, created through our willingness to take the known/obvious opportunities.
So, to recap, with regard to unsuspected opportunities I've learned 6 things:
- Take Every Opportunity You Can - whether's it's a known or unsuspected opportunity, grab hold of it and use it for all it's worth cause that opportunity may not be available to you ever again.
- Unsuspected Opportunities Are Often Provided By Others - it is because of the kindness of others that may opportunities are opened to us, so don't treat anyone with contempt or as a pawn; instead treat them as a valued member of your network, because that's what they are.
- Unsuspected Opportunities Unveil Reversed Expectations - don't get so wrapped up in your expectations that you fail to welcome the reversed expectations found within unsuspected opportunities since they will likely far exceed what you had expected would, or even could occur.
- Unsuspected Opportunities Create The Groundwork For The Future - in my experience the unsuspected opportunities rarely lead to the fantastic end-state you might be hoping for, but they do fertilize the garden of opportunity, providing fruit that you'll be able to fall back on when/if you run into roadblocks or obstacles as you move forward.
- Unsuspected Opportunities Are Often Created By Our Willingness - willingness or desire is essential for any opportunity to actually lead to something of value in your life, and from what I've seen this especially true for the unsuspected opportunity. If you are not willing, or don't desire growth and improvement in every way, opportunities will be untaken.
- Untaken Opportunities Lead To Less Opportunities - though not specifically seen in my examples noted here, it is noticed when opportunities aren't taken. It's noticed by you, often leading to complacency. It's noticed by leadership (whatever leadership might look like for you), often leading to less of a willingness to provide greater known opportunities. It's noticed by your peers, often leading to less of a willingness to provide future unsuspected opportunities.